From missed call to booked opportunity
CallHandlr answers when you cannot, captures the job, and sends you the details within seconds.
A customer calls your number
Someone searches 'plumber near me' and calls the number on your van, website, or Google listing. It's your existing number. Nothing changes for them.
CallHandlr works with your current business number. You don't need to change anything you've already printed, advertised, or shared unless you choose to and we can provide you with a CallHandlr specific business number.
You can't get to the phone
You're under a sink, driving between jobs, or on another call. It happens constantly, and every unanswered call is a potential job walking straight to your competitor.
CallHandlr can take over only after your chosen ring period, so you still answer whenever you are free.
CallHandlr picks up within seconds
After your chosen ring period, the call is diverted and CallHandlr picks up within 3 seconds. It introduces itself as your team assistant and immediately puts the caller at ease.
"Thanks for calling Smith Plumbing. The team are out on jobs at the moment. Can I quickly grab a few details so a plumber can call you right back?"
Job details are captured
One question at a time, CallHandlr collects everything you need: name, phone number, postcode, problem description, urgency, and preferred callback time.
CallHandlr confirms all details back before ending the call. No missed information, no miscommunication.
You're alerted within seconds
The moment the call ends, a clean job summary lands on your phone by SMS. Everything you need to call back is right there.
Emergency jobs are flagged immediately so you can prioritise. Standard jobs are queued for your next available moment.
Appointment booked
On the Pro and Enterprise plans, CallHandlr checks your live calendar during the call and offers available slots. The customer confirms a time before they hang up.
The confirmed appointment is added to the connected Google Calendar so the team can see it straight away.
WhatsApp follow-up sent
After the call, the customer automatically receives a WhatsApp asking them to send a photo or video of the issue.
Photos mean faster diagnosis, faster quoting, fewer surprises on site. You arrive knowing exactly what you're dealing with.
Getting set up takes less than 24 hours
No technical knowledge needed. We handle the setup for you.
Hear us in action
Listen to a call, request a callback, or get in touch. We confirm it is the right fit before anything else.
We configure it
We set up your assistant with your business name, hours, and service area. You approve it.
You get activated
Call forwarding is set up on your number. From that point, every missed call is captured.
Ready to see it work?
Hear the live call, or request a short example based on the enquiries your business receives.
Prefer to discuss activation? Talk Through Setup