We called a plumber. Nobody answered.
That frustration is where TradieToolBox started.
A few years ago, we needed a plumber. Not urgently — a leaking tap, the kind of thing that's easy to sort if someone just picks up the phone.
We called four different companies. Two rang out. One went to a generic voicemail with no indication of when — or whether — they'd call back. The fourth picked up on the second ring, took our details, and booked us in the same afternoon.
The fourth company got the job. Not because they were the best plumbers. Not because they were the cheapest. Just because they answered.
That's the whole problem. And it's happening to plumbers across the UK every single day.
They're not missing calls because they're bad at their job. They're missing calls because they're busy doing their job — under a sink, up a loft, driving between jobs. The missed call isn't negligence. It's just the nature of the work.
TradieToolBox was built to fix that. Not with a clunky answering service or an expensive receptionist — but with an AI assistant that sounds professional, captures everything, and gets the information to the plumber within seconds.
TradieToolBox - the tool that turns missed calls into booked jobs.
"Whoever picks up first wins the job. It's that simple — and that brutal."
20–40%
of calls missed by the average plumber
£5,000+
lost revenue per month as a result
<3s
for TradieToolBox to alert you to a missed call
24/7
coverage, no weekends off, no sick days
What we believe
Built on a few simple principles
Every call deserves an answer
A missed call isn't just a missed job — it's a customer who needed help and didn't get it. We take that seriously.
Built for tradespeople, not startups
TradieToolBox is designed around how plumbers actually work — not how a tech company imagines they work.
Know your limits
Our AI doesn't give quotes, diagnose problems, or offer DIY advice. It does one thing well: answer, capture, alert.
Simple beats clever
The best tool is the one that actually gets used. We obsess over making TradieToolBox invisible — it just works.
Our focus
Plumbers first. Trades second. UK-wide.
We started with plumbers because the problem is sharpest there. Plumbing jobs are time-sensitive, often urgent, and almost always won by whoever picks up first. It's the perfect proving ground.
Our ambition is to be the default call-handling layer for trades businesses across the UK — from sole trader plumbers in South London to multi-engineer heating companies in Manchester.
We're not trying to replace the people running these businesses. We're just making sure their phone never costs them a job again.
What TradieToolBox will always do
- Answer missed calls professionally and instantly
- Capture the information plumbers actually need
- Triage urgency correctly — including gas smell emergencies
- Stay within its lane — never overstepping into advice or promises
- Get better over time based on real plumbing businesses
See it for yourself
Book a free demo and we'll call your number live. You'll hear exactly what your customers will hear — and what you've been missing.
Book a Free Demo